• Human resources – Capture pertinent information about each employee so you have one place to maintain and manage your employee records and data.
• Automatic alerts – Define your own alerts and unique workflow processes by establishing approvals, procedures, and steps that are to be automatically initiated when a specific event occurs.
• Dashboards and reports – Create intuitive reports and dashboards for every aspect of your business, including customers and suppliers, sales, cash flow, bookkeeping, warehouse stock, financial statements, pricing, and customer activities.
• Read the XL Reporter fact sheet

Crystal Reports is an intuitive reporting solution that helps you create flexible, feature-rich, and dependable reports and printouts. The following information will help you get started in leveraging the benefits of Crystal Reports.

Running Crystal Reports:

Designer licenses are needed to build templates which can be used together with the runtime engine to create reports or any type of printouts.

• Get one licence of Crystal Reports Basic 2008 for SAP Business One for free.
• Additional designer licenses can be purchased through advance. 
• The run-time engine is needed to run the templates and build reports or any printout directly on the computer of the user. Run-time licenses are free of charge.
• Leverage reporting templates to get your reporting system up and running quickly. A variety of predefined reporting templates are already available for SAP Business One.
• Read the SAP Crystal Reports fact sheet

Drag and relate – View important relationships between data – and instantly gain a complete understanding of any business transaction – by dragging the data you want more information on, positioning it on top of other data, and then drilling down for more details.

• Customisation and integration – Enable users to easily add fields, change forms, and personalize queries and reports. A standard software development kit (SDK) consisting of reusable business objects and user interface customisation tools is available to customize and integrate SAP Business One to meet your specific industry and business needs.

Read about how SAP Software Development Kit (SDK) can help enhance and improve your business processes.  Click Here for more information.