As organisations grow over the years, so does the assortment of tools that are employed for various projects and departments. This often causes a headache for employees and business owners while information can become scattered amongst several disparate systems and locations.
One manufacturing company had numerous quality management documents spread around different locations through differing systems which didn’t talk to each other. Far too much time was being wasted as frustrated staff searched to find what they needed.
The company embarked on a project to provide employees with all the information they needed in just a few clicks. But as they progressed on their journey they found more was possible. By using an Enterprise Portal, they could optimise their information management and empower their staff with personalised information in one place, with just one click.
To cut a long story short, the company merged information from multiple disparate systems into their Intrexx Enterprise Portal. This portal contained information from:
- ERP system
- Production planning and control system
- Employee timekeeping system
- Inventory management
All of that information was now made available with a simple mouse click and users didn’t need to log into each individual system separately which saved them time. They now had one secure system to access all of the information relevant to that particular employee’s function.
For example, if an employee enters the number of a certain product component, all information on this component is displayed immediately on the portal page, including:
- How this product is selling
- What revenue the company achieves with this component
- Whether there have been any complaints
- An image of the component
- How much time has been estimated for producing this part
- How much time is actually needed to manufacture this product
The data for this comprehensive information page is compiled from different systems and provides the right employee with the right information just when they need it. It’s a holistic view which allows employees to serve their customers and managers quickly with relevant information. When a customer calls to enquire about an orders ETA, customer service staff can access relevant information, quickly and with accuracy as it is linked to inventory and manufacturing systems.
What information would you like to have available for your team in just one click?
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